Privacy Policy

Last Updated: 01 Mar 2025

At ZataCard, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us. By using ZataCard, you agree to the terms outlined in this policy.


1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing address, and payment details.

Account Information: email, password, and other credentials used to access your ZataCard account.

Transaction Data: Details about your purchases, subscriptions, and payment history.

Technical Data: IP address, browser type, device information, and usage data collected through cookies and similar technologies.

Communication Data: Records of your interactions with us, including emails, chat logs, and customer support inquiries.


2. How We Use Your Information

We use your information for the following purposes:

To provide, maintain, and improve our services.

To process transactions and manage your account.

To communicate with you about updates, offers, and support.

To personalize your experience and deliver relevant content.

To detect, prevent, and address technical issues or fraudulent activities.

To comply with legal obligations and enforce our terms of service.


3. How We Share Your Information

We do not sell your personal information. However, we may share it with:

Service Providers: Trusted third parties who assist us in operating our website, processing payments, or delivering services.

Legal Authorities: When required by law or to protect our rights, safety, or property.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.


4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the data we hold about you.

Correction: Update or correct inaccurate information.

Deletion: Request the deletion of your data under certain conditions.

Opt-Out: Unsubscribe from marketing communications or disable cookies.

To exercise these rights, please contact us at [support@zatacard.com].


6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings.


7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.


8. Children’s Privacy

ZataCard is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it promptly.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@zatacard.com
Phone:  +255628720485
Address: 01 Gedeli Kivukoni, Mwanza 33091 TZA